Refund & Cancellation Policy
- Refunds will be done only through the Original Mode of Payment.
The following rules have been decided by asec University and apply for refunding of tuition fees. All decisions regarding refunds are made by the Admissions Board.
Tuition fees paid to asec University may be refunded in the following cases:
- If there are special grounds which prevent the student from undertaking his or her studies. Special grounds are:
- If the student has been conditionally admitted to a programme or course because he or she had not yet received a Bachelor’s degree certificate at the time of application, but does not meet the requirement to hold a degree by the start of the semester, and is therefore not permitted to begin the programme, the student has the right to a full refund of the amount paid, excluding bank/card charges.
- If the programme syllabus and courses syllabi contain admission requirements for continuation to the next semester and the student does not meet the admission requirements, the tuition fees, excluding bank/card charges, may be refunded for the semester that the student is not permitted to begin.
- If asec University retracts its offer of a study place or is unable to offer the programme concerned, the student has the right to a full refund.
- If an admitted student is granted permission to defer the start of his or her studies, he or she has the right to a full refund of the amount paid, excluding bank/card charges.
- If the student requests leave of absence from studies at least 14 days before the deadline for payment the student is not required to pay any further tuition fees until he or she resumes study.
A request for a refund shall be made in writing to the Admissions Board, to arrive at the latest on the day the programme starts.
- If the applicant is no longer liable to pay tuition fees in accordance with Section 2 of the Ordinance on application and tuition fees at universities and university colleges.
It is the student’s responsibility to inform the University in writing of the change of status and to provide evidence of the change as soon as possible. A decision that a student is no longer required to pay tuition fees shall be documented .
In the event of a change of fee status, courses begun under fee-paying status are completed under the same status.
- In other situations where a student considers that a refund is warranted, an application shall be made in writing to the Admissions Board. Decisions on refunds are made by the Board.
Reimbursement of tuition fees:
- If the reimbursement application reaches the University before the start of the semester, the full tuition fee, excluding bank and card charges, will be reimbursed.
- If the reimbursement application reaches the University within three weeks of the start of the semester (early non-completion of studies), 85 per cent of the tuition fee will be reimbursed.
- If the reimbursement application reaches the University after the early non-completion period has expired but within six weeks of the start of the semester, 50 per cent of the tuition fee will be reimbursed.
- If the reimbursement application reaches the University later than six weeks of the start of the semester, the tuition fee is normally not reimbursed.
- If there are valid reasons, the tuition fee can be further reduced or entirely written off. Supporting evidence must be provided.
Reimbursement of funds
A request for a refund shall be made in writing to the Admissions Board and sent via the Division of Finances at asec University (email firstname.lastname@example.org ). Decisions on refunds are made by the Admissions Board. Please note that approved refunds are made to the same person (or organisation) that paid the invoice.